Financial Services And Business Development (Fsbd) Officer (Code: 056-FSBD ROOTS)
General Position Summary
The FSBD Officer will be responsible for directly working with the communities, financial services providers, and digital marketing providers partners in the program location areas, in close collaboration with the BAPPEDA, District Disaster Management Agency (BPBD), Other Dairi Regency Government Agencies, Coffee farmers communities, Vulnerable communities, and other stakeholders. S/he will support the Program Coordinator to reach 1,000 coffee farmers (60% women and 40% men) as direct participants and 3,000 coffee farmers family members (60% women and 40% men) as indirect participants within 18 months program implementation through financial literacy training, digital marketing training, use of financial products and services, and use of digital marketing channels. community engagement (assessments, form community resilience committees), capacity building and training, implementation of
In addition, S/he will support the program coordinator to develop learning documents and share thorough knowledge-sharing events with stakeholders.
Essential Job Responsibilities
Work with the Program Coordinator to develop and support the program strategy to deliver financial literacy and digital marketing trainings and mentoring for 1,000 coffee farmers (60% women and 40% men) as direct participants.
Work with the Program Coordinator to develop and support the program strategy to improve use of financial products and services, and use of digital marketing for 1,000 coffee farmers (60% women and 40% men) as direct participants
Collaborate with FSPs Partners (regional development bank, insurance company) to strengthen coffee farmers community resilience.
Collaborate with the whole project team, contributing to the entire project lifecycle.
Organize and monitor schedules and see that deadlines are met.
Provide recommendations to the Program Coordinator and all focal points on the related findings from the field or community.
Support the coordination and monitoring of project activities at the field level, ensuring implementation schedules are met as per the detailed activity plan, and that adherence to systems for quality project implementation are strengthened.
Work with the ROOTS team to compile data provided at the community level as per program requirements and contribute to the preparation of reports, assessments, and evaluations.
Work with the ROOTS team to design and produce learning documents, and share to stakeholders through knowledge-sharing events.
SAFEGUARDING RESPONSIBILITIES
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Knowledge and Experience
University degree in Agriculture, Social Studies, Economic, Business, or related fields
Degree in relevant subject matter or equivalent combination of education and experiences
Minimum 5 years’ experience working with/for NGOs in Economic Opportunity Programs and or Financial Services Providers, particularly for smallholder farmers and women.
Experience collaborates with the national, province, and regency government agencies.
Experience collaborates with Financial Services Providers (FSPs). Experience collaboration with insurance companies would be an advantage
Training and workshop facilitation skills.
Experience work with a private company or private foundation donor would be an advantage.
The ability to meet deadlines and be agile/flexible.
Strong management, team building, and capacity development skills.
Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
- Experience in supervising staff and understanding the need for regular support and follow-up to ensure that project objectives are being met.
- Good problem solving and written and oral communication skills.
- Good knowledge of MS Office software such as Excel, Word, and Power Point.
Able to write and understandable spoken English are preferred.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).
Accountability to Participants and Stakeholders
Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
How to Apply
Click Apply for this position button below to complete the application form and fill in the position code: “056-FSBD ROOTS”
The vacancy will be closed on 06 June 2025 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.
Thank You,
Human Resources Department
Mercy Corps Indonesia